On behalf of Commissioner Doyle from the Massachusetts Department of Mental Health (DMH), DMH would like to make you aware of the availability of urgent care services for both mental health and substance use concerns.
The Community Behavioral Health Centers (CBHCs) and the Behavioral Health Urgent Care Centers (BHUCs) are open throughout Massachusetts and can see patients for Urgent Mental Health Services.
Some of the features and benefits of these centers are:
Services Offered |
CBHC |
BHUC |
|---|---|---|
| Outpatient clinics offering rapid access to coordinated mental health and substance use services in a community near you | ✓ | ✓ |
| Individual and group therapy, psychiatric medication consults, medication for addiction treatment, and referrals to treatment | ✓ | ✓ |
| Same or next day evaluation, pharmacology, and addiction medication within 72 hours of initial evaluation | ✓ | ✓ |
| 24/7 short-term overnight crisis care | ✓ | |
| 24/7 in-person crisis support for anyone in Massachusetts | ✓ | |
| Extended Outpatient Clinic Hours | 8am-8pm on weekdays; 9am-5pm on weekends | Extended hours on weekdays and some weekend hours—varies by location |
There is also an infographic that we hope you will share with your clients, students, and/or constituents. It can be downloaded and printed directly from the MA Clearinghouse, Behavioral Health: Massachusetts Health Promotion Clearinghouse and is available in twelve different languages!
How can you connect to these urgent care services?
- There are two ways to connect to CBHCs and BHUCs. You can call the MA Behavioral Health Helpline at 1-833-773-2445, 24/7, 365 days/year OR find a center nearest you at www.MassHelpLine.com/Urgent.
